Merchandise Return Policy
Returns of DVDs purchased through IRVA's CreateSpace Affiliated DVD Store are governed by the return policy of CreateSpace. To return a defective DVD, please contact CreateSpace Customer Support for a Return Merchandise Authorization (RMA). You may request a replacement for your purchase within 30 days of the order ship date for either of the following two reasons:
- The wrong DVD was sent.
- The DVD received is defective (including damage in transit, or disc compatibility issue).
For more information on CreateSpace's return policy, please visit the CreateSpace Return Policy page
Amazon Book Returns:
Returns of books and other merchandise purchased through IRVA's Amazon Affiliated Book Store are governed by the return policy of Amazon. Please contact Amazon Customer Support through the Amazon website.
For more information on Amazon's return policy, please visit the Amazon Return Policy page
IRVA Logo Merchandise Returns:
Returns of IRVA Logo Merchandise purchased through IRVA's Zazzle Affiliated Merchandise Store are governed by the return policy of Zazzle. Please contact Amazon Customer Support through the Zazzle website.
For more information on Zazzle's shipping policy, please visit the Zazzle Return Policy page
Ingo Swann Books and Aperture Newsletter Returns:
We strive to do our best, however, if there is an error on your order, please accept our apologies, contact us upon receipt, and we'll gladly fix it. Exchanges and returns are accepted within 30 days with a prior RMA (Returned Merchandise Authorization). The customer is responsible for all shipping charges.
If you have any questions about our Return Policy, or need an RMA, please contact us at:The International Remote Viewing Association
P.O. Box 381
East Windsor Hill, CT 06028